Image Image Image Image Image Image Image Image Image

Terms and Conditions

The following terms and conditions apply to all website development / services provided by Our Practice Website to the Client.

1. Acceptance

It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in their entirety.

Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.

2. Charges

Charges for services to be provided by Our Practice Website are defined in the project quotation that the Client receives via e-mail.

Prices (correct as at 01 April 2016) are:

  • Standard Website – £299
  • Annual Hosting – £50/year
  • Site Management – £14.99/month

Payment for services is due by bank transfer, credit or debit card or direct debit. We do not accept cheques. Bank details will be made available on invoices.

3. Client Review

Our Practice Website will provide the Client with an opportunity to review the appearance and content of the website during the design phase and once the overall website development is completed. At the completion of the project the Client should review the finished website and confirm acceptance via e-mail.

4. Turnaround Time and Content

Our Practice Website will install and publish the website by the date agreed in the project planning phase, or at date agreed with the Client. An invoice will be issued when the website is complete and payment will be due upon receipt of an invoice. A delayed publishing date will not prevent an invoice from being generated.

The Client agrees to delegate a single individual as a primary contact to aid Our Practice Website with progressing the project in a mutually satisfactory and expedient manner.

During the project, Our Practice Website will require the Client to provide website content – either from your current website or practice leaflet. The Client may request to have a fully configured, blank website provided to them for insertion of content by themselves. If this is agreed between Our Practice Website and the Client, an invoice will be generated upon Our Practice Website making a new website available to the Client.

5. Payment

Invoices will be provided by Our Practice Website upon completion at the point of publishing the live website. Invoices are sent via e-mail only. Invoices are due upon receipt. Accounts that remain unpaid ten (10) days after the date of the invoice will be subject to a charge of £30. Accounts that remain unpaid thirty (30) days after the date of the invoice will have their website suspended which will render them inaccessible by everyone.

6. Additional Expenses

The Client agrees to reimburse Our Practice Website for any additional expenses necessary for the completion of the work. Any such expenses would need to be agreed between the Client and Our Practice Website in advance and in writing via e-mail.

7. Web Browsers

Our Practice Website makes every effort to ensure websites are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Internet Explorer, Google Chrome, etc.). The Client agrees that Our Practice Website cannot guarantee correct functionality with all browser software across different operating systems although every effort to achieve compatibility with major browsers.

8. Default

Accounts unpaid thirty (30) days after the date of invoice will be considered in default. If the Client in default maintains any information or files on Our Practice Website’s hosting server (where Clients’ websites are hosted), Our Practice Website will, at its discretion, remove all such material from its web space. Our Practice Website is not responsible for any loss of data incurred due to the removal of the service. Removal of such material does not relieve the Client of the obligation to pay any outstanding charges assessed to the Client’s account. Clients with accounts in default agree to pay Our Practice Website reasonable expenses, including legal fees and costs for collection by third-party agencies, incurred by Our Practice Website in enforcing these Terms and Conditions.

9. Termination

Termination of services by the Client must be requested in a written notice via e-mail and will be effective on receipt of such notice. Telephone requests for termination of services will not be honoured until and unless confirmed in writing. The Client will be invoiced for work completed to the date of first notice of cancellation for payment in full upon receipt of an invoice. The charge to the client at point of termination will be:

  • 33% of the value of the quote accepted by the Client if work has commenced, but the Client has not yet reviewed the website
  • 66% of the value of the quote accepted by the Client if work has commenced and the client has already reviewed the website and signalled Our Practice Website to continue
  • 100% of the value of the quote accepted by the Client if the client reviewed the website, signalled Our Practice Website to continue and the website development is complete

10. Indemnity

All Our Practice Website services must be used for lawful purposes only. You agree to indemnify and hold Our Practice Website harmless from any claims resulting from your use of our service that damages you or any other party.

11. Copyright

The Client retains the copyright to data, files and graphic logos provided by the Client, and grants Our Practice Website the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting Our Practice Website permission and rights for use of the same and agrees to indemnify and hold harmless Our Practice Website from any and all claims resulting from the Client’s negligence or inability to obtain proper copyright permissions. A contract for website design and/or placement shall be regarded as a guarantee by the Client to Our Practice Website that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.

12. Standard Media Delivery

Unless otherwise specified in the project quotation, this Agreement assumes that website content will be provided by the Client in electronic format and that all photographs and other graphics will be provided at a suitably high resolution.

13. Design Credit

A link to Our Practice Website will appear at the bottom of the Client’s website. If a client requests that the design credit be removed, a nominal fee of 75% of the total development charges will be applied. The Client also agrees that the website developed for the Client may be presented in Our Practice Website’s portfolio.

14. Access Requirements

If the Client’s website is to be installed on a third-party server, Our Practice Website must be granted temporary read/write access to the Client’s storage directories which must be accessible via FTP. Depending on the specific nature of the project, other resources might also need to be configured on the server. Not all hosting providers will be compatible with websites created by Our Practice Website and it is the responsibility of the Client to inform Our Practice Website of their hosting preference (if they have one) as soon as possible from the commencement of the project.

15. Domain Names

Our Practice Website may purchase domain names on behalf of the Client. Payment and renewal of those domain names is the responsibility of the Client. The loss, cancellation or otherwise of the domain brought about by non or late payment is not the responsibility of Our Practice Website.

16. General

These Terms and Conditions supersede all previous representations, understandings or agreements. A request for a new website or acceptance of a quote for services constitutes agreement to and acceptance of these Terms and Conditions.

17. Governing Law

This Agreement shall be governed by the laws of England and Wales.

18. Liability

Our Practice Website hereby excludes itself, its Employees and or Agents from all and any liability from:

  • Loss or damage caused by any inaccuracy
  • Loss or damage caused by omission
  • Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the website
  • Loss or damage to clients’ artwork/photos, supplied for the site. Immaterial whether the loss or damage results from negligence or otherwise.

The entire liability of Our Practice Website to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.

19. Severability

In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties underlying the invalid provision.